Sue and I have been clients of Musty-Barnhart for as long as I can remember, over 40 years. I have never had a need to search out another agency. First, MBA has always represented A+ Rated companies. We are currently with Auto Owners who insures our home and autos and IMT insures my business. However, we could have chosen North Star, West Bend or others for our personal insurance had we not been satisfied with Auto Owners . These are all A.M. Best A+ rated companies, the highest rating possible. This is important as they are all financially solvent in case of a severe storms or such. We never worry about their ability to pay claims.
Speaking of claims, we have had a few due to storms, water leakage, broken windshields and such. Our claims have always been paid promptly and fairly. We have never had to argue with MBA or the insurance company about what was covered. They always paid.
MBA also offers health insurance. We supplement our Medicare with Blue Cross/Blue Shield and have always felt we had the proper coverage. Dee Whipple has been pro-active on all of the changes that are constant in the Health insurance business and guides us to choose the right product for us. This is very reassuring. We have questions – we ask Dee. If the insurance company hesitates, Dee acts in our behalf to make sure our claims are properly paid. Ask Dee about Life Insurance. She also offers that.
I have mentioned Dee but the rest of the MBA employees are very capable and always ready to assist. They are friendly, knowledgeable, and caring. If one does not know the answer, they will ask another employee for an opinion. We will always get a well thought out recommendation.
We like MBA – so will you!